SMOKE & CARBON MONOXIDE ALARMS
Please check if there are any smoke alarms and carbon monoxide fitted in the property. If
they are battery operated it is the responsibility of the tenant to replace the batteries. Please remember
to check these regularly by pressing the test button.
What to do if I am locked ouT?
If you are renting a property which is fully managed by Thomas Merrifield Lettings, please
be aware our offices are open Monday-Friday 9am - 5.30pm and Saturday 9am - 1pm. If you find yourself in
the unfortunate position of being locked out, during out of office opening hours, you will need to make
alternative accommodation arrangements for the night or call an emergency locksmith. You will be liable to
pay the costs incurred. If the lock needs to be changed you must ensure your landlord/agent has a
replacement key/s immediately. You can call our out of office emergency number for one of our
representatives to attend with the spare key, if one is available, which would incur a cost of £60.
During office hours Thomas Merrifield should be able to lend you a key, which would need
to be collected and returned to the offices of Thomas Merrifield.
Who is responsible for the garden?
If the property includes a garden then it is the tenant’s responsibility to keep the
garden and outside areas of the property in good seasonable order throughout the tenancy.
As the tenant you must cut the grass at appropriate intervals and keep the borders and
paths weeded. Pruning hedges and trees is usually the landlord’s responsibility. Should you have any
questions with regards to this please contact your agent or landlord.
ELECTRIC STORAGE HEATERS
Storage heaters are controlled by a switch on the wall and use off-peak electricity at
night. The system is not water based and there is no boiler. You must check the off-peak supply is turned
on at the mains.
ENDING YOUR TENANCY
Two months before the end of your fixed term please contact the office to confirm if you wish
to either enter into a further Fixed Term Tenancy or remain at the property under a Statutory Periodic
If you wish to remain at the property and not enter into a further fixed term, subject to the
Landlord’s agreement, then a statutory periodic tenancy shall arise.
You are required to give one calendar month’s notice to terminate your tenancy after the
initial fixed term. This Notice has to be sent to Thomas Merrifield Lettings and must end on the day before
the rent is due. The Notice must be signed and dated by the tenant, the receipt of which will need to be
confirmed by Thomas Merrifield Lettings.
Sometimes due to a house purchase, change of job or other unforeseen circumstances, you may
wish to leave the property before the end of your tenancy. Your tenancy is a legally binding contract for a
fixed term as stated in your tenancy agreement.
If you wish to leave early you will have to agree to terms and conditions and paying the
landlord’s re letting fees, before you make a final decision. Your landlord is not legally obliged to accept
any offer from you to terminate your agreement. Your application to leave must be put to us in writing. If
this is accepted you will still remain liable for the full share of rent and all related utility bills until
a new tenant signs a new tenancy agreement and physically moves into the property.
We will inform you within 10 working days of the end of the tenancy if we propose to make
any deductions from the deposit. If there is no dispute we will keep or repay the deposit, according to the
agreed deductions and the conditions of the Tenancy Agreement. Payment of the deposit or any balance of it
will be made within 15 working days of the landlord and the tenant agreeing the allocation of the deposit.
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Our friendly and expert team are always on hand to offer advice and guidance on your future
rental property. Our high levels of customer service, combined with our professional approach and local
expertise have earned us an enviable reputation and an impressive track record in the letting of properties
in the area.