Simon Smith has been with Thomas Merrifield for over 15 years and has successfully built the business up year on year with his Co-Director Nicolette O’Reilly. He has been involved within the property industry for over 20 years and over this time has built up an excellent knowledge of the Oxfordshire property market. Simon runs and oversees the Oxford office and has responsibility for the entire Client accounting.
Simon Hedges initially worked in Retail Banking before moving to Financial Services as a Financial Consultant and an IFA.
He then chose a different career path as a Lettings Negotiator with an agency in Oxford where he worked for 5 years. He joined Thomas Merrifield in 2001 and is now the Lettings Manager for Oxford, North and West Oxfordshire.
Gemma initially worked in the Beauty and Retail industry for a total of 10 years. Choosing a new career path she joined the Lettings team in 2010 and since then has been in charge of all Renewals in the Oxford branch. Gemma contributes to all aspects of the day to day running of the office, taking an active role in training new members of the Thomas Merrifield team.
Cath joined the Lettings department in 2002 initially working on a Saturday only. She now works two days a week in the Oxford Branch, as well as two days in the Abingdon Branch. Cath has a good understanding of Lettings and Management having previously worked for other Agents in Oxfordshire.
Courtney joined Thomas Merrifield Lettings in June 2015 as an Office Administrator in Oxford. She is now responsible for tenancy applications, referencing and preparation of tenancy agreements. Courtney had worked in the retail industry and then a high pressured role involving the placing of Care staff throughout Oxford. This background has given her excellent communication and customer service skills essential for the Letting industry.
Nicolette was involved in setting up Thomas Merrifield Lettings in September 1998. She previously worked on several New Homes developments including Wimpey, Laing Homes & Berkeley Homes. Nicolette and Co-Director Simon Smith have seen the business rapidly grow to its current level, with over 500 properties under full management and over 10 members of staff. Nicolette is currently managing the South Oxfordshire Office.
Donna joined Thomas Merrifield 14 years ago. She initially worked in the Sales office on a Saturday, later becoming a full time member of staff. Donna moved to the Lettings department in December 2011 and is responsible for Tenant referencing, advertising and marketing of properties in the South Oxfordshire office.
Rebeckah joined Thomas Merrifield at the beginning of 2017 after moving from Norfolk late 2016.
Rebeckah has experience within the property industry after previously working for another agent in Norfolk and Cirencester. Rebeckah helps with the day to day running of the office.
Deb joined the Thomas Merrifield Lettings team in Spring 2014 primarily working on a Saturday she now also does holiday cover when required.
Deb is a proactive member of staff and will turn her hand to any task given. Usually working to a very busy schedule carrying out viewings, Deb still manages to bring a breath of fresh air into the office whenever she’s in.
Ruth started working for Thomas Merrifield in November 2017 having been a tenant of theirs for 8 years. Ruth is a mum of three girls and currently works part-time with us and is also a carer in the community. Ruth has a passion for customer service and has always received excellent customer service from us- so much so she wanted to join our team!
Meg joined as a full-time member of the Abingdon Letting team in 2016 having relocated to Oxfordshire.
Meg has a solid background in customer service and admin and is responsible for drawing up tenancies, overseeing the reference process and handling day to day property maintenance matters.
Michelle has worked for Thomas Merrifield since 2006 initially working with our Sales team in Didcot. Looking for a new challenge, she transferred across to our letting division and in 2016 joined the team in Abingdon.
Michelle negotiates tenancy renewals and ensures that regular safety checks and inspections are booked. A capable multi-tasker, she also helps with viewings and check-ins to help keep the busy department functioning.
Susan James is a licensed Member and Fellow of the Association of Residential Letting Agents and has over 20 years experience of letting and managing property throughout Oxfordshire. She joined the team in 2015 looking for a new challenge and is responsible specifically for developing letting in the Wantage area, as well as sharing her experience in all aspects of letting and property management across the offices.